AIM Health Innovation Lab

Team Members: Ana, Emily, Gillian, Jillian, Susanna, Xiaobing, Yawen

Software: Figma, Adobe After Effects, Adobe Illustrator, Canva, Framer

Objective

The AIM Health Innovation Lab is a research lab affiliated with the University of Washington Psychology and Florida State University School of Nursing.

Our objective over at AIM Health is to create accessible mental health products for various mental health needs through leveraging emerging technologies.
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When I first joined AIM Health Innovation Lab, I worked on the pilot project: Turning to Sunshine, a mental health resource for people, particularly for the MSM (men who have sex with men) community, who have recently been diagnosed with HIV/AIDS in China. This resource is available on WeChat as a mini program.

I'm currently working on a new project: GLOW AI. Leveraging AI technologies to introduce an innovative approach for Dialectical Behavior Therapy (DBT) practices, GLOW is helping users break out of their bad habits through chain analysis.

My Role

UX Designer
I designed new screens, improved pre-existing designs based on user feedback, and assisted in creating a design system during AIM Health's rebranding for their Turning to Sunshine WeChat mini program.
UX Researcher
I refined user interview questions and conducted initial user research through holding 25% user interviews.
Graphic Designer
I created social media posts, graphical elements used on in apps, and graphics for job postings.
Brand Designer
I created the GLOW AI logo and collaborated with my team on its rebranding.

📰 Publications & Conferences

Turning to Sunshine was featured in Society of Behavioral Medicine 46th Annual Meeting
Turning to Sunshine was featured in the APA 2023 Conference
Turning to Sunshine was featured on University of Washington's Population Health

Note Taking Feature

Background & Objective

After conducting user testing on our version 1.0 for Turning to Sunshine, we received feedback that the testers would like a way to organize their medication usage and keep track of important information- like medicine side effects.
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Therefore, the solution I proposed a note-taking feature.
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The purpose of the note taking feature is to give users a space to jot down any information about their medicine. It also includes a time recording feature where users can record the time they took their medicine for future reference.

Challenges

Many on-screen elements to account for
There are a lot of on screen elements to account for, so I held concerns regarding cognitive overload. It was challenging to create a design that wasn't busy and overwhelming to the user.
Strict feasibility guidelines
Due to the limitations of the development team, there was a very specific way to implement the time recording feature. It was challenging to create a design that addressed user needs but also was feasible.

Solution

Introducing note-taking features on a bottom sheet
To address the concerns of overwhelming the user we introduced a bottom sheet with a semi-opaque black screen behind it. This bottom sheet houses the text input for users to leave notes, as well as the time recording feature to record when they have taken their medicine.
Working closely with the development team
To ensure this feature's feasibility, I worked closely with the development lead on the design.

Impact

Improved usability by reducing cognitive load
The bottom sheet allows information to be displayed in a way that doesn't overwhelm the user. By using a semi-opaque overlay under the bottom sheet, users have an easier time of focusing on the bottom sheet.
Additionally, using a bottom sheet to display information that changes based on the date aligns with the user's expectation as this is a common UX practice.
An overall feasible design
The designed solution is feasible for the development team
Increased user retention by prioritizing the user needs
This feature now allows users to take notes and keep track of important information, a need illuminated during user testing.
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Calendar Screen

Notes Bottom Sheet

Typing in the Notes Bottom Sheet

Typing in the Notes Pop Up On Calendar Screen

Filled Notes Bottom Sheet

Social Media Posts

Background & Objective

For GLOW, we needed to recruit users for initial user research. I created these flyers on Figma.

I was inspired by the aesthetic of the branding of our lab with its use of pastel gradients. I also incorporated a graphic from our first product to really bring home the consistent branding. With improved aesthetics, I aimed to improve initial user engagement with the flyers.

Challenges

An engaging and attractive design that including all relevant information without looking cluttered
A challenge I faced with creating the poster was including all the information in a way that was engaging but wasn't too busy. I was concerned that if the post looked too cluttered, individuals will initially experience cognitive overload and decide to not even look at or just skim the post- potentially skipping over important information.

Solution

Leveraging an inclusive color theme, engaging graphics, content chunking, and an aesthetic layout
I utilized modern graphic design trends, such as iconography, and an inclusive color theme to catch the reader's attention, while also breaking information into condensed chunks in a meaningful format to make information easy to understand.

Impacts

Successfully recruited participants
We were able to recruit 3 clinicians for initial useability testing.

Instagram initial user research story post

Other Designs

Here are some other designs that the team had liked but chosen not to go forward with. For these flyers, both Figma and Adobe Illustrator were used.

Logos

Background & Objective

AIM Health Innovation Lab was creating a new AI product and I tasked in making its logo.
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This new product is called Glow. Glow is an AI-based skills coach chatbot who supports individuals in achieving their behavior change goals

Challenges

Finding a logo that aligns with the organization's and project's vision and pre-existing design system
Glow AI's design principles are informative, reliable, and personalization. Additionally, the lab has had a pre-existing theme of pastel gradients and a coral and lilac color scheme.

Solution

Focusing on emphasizing reliability and incorporating pastel gradients as well as the lilac and coral color scheme
I identified reliability as the most important principle for the project since the objective of GLOW AI is to handle and help the user through sensitive mental health topics.

Additionally, I took inspiration from the aesthetics of the first product- which includes a purple and coral color scheme and linear gradients, along with its name "Turning to Sunshine", and the name of new product "Glow".

The two crescents represents different stages of the day- the left one is dawn while the right one is dusk. The center represents the sun.

I chose the sun to be the center point as an homage to the name of the pilot project, "Turning to Sunshine", but also the reliability the sun offers. Despite everything, it is guaranteed that tomorrow is a new day and the sun will rise again- inspiring new hope and motivation to users.
The color and gradients choice was inspired by the pre-existing color themes of the AIM Innovation Lab. Not to mention, the soft pastels provides a sense of calmness over the design.

Impact

Defines the design system
This logo further sets the expectation for the design system- such as the color scheme and aesthetics.
Further contributes to consistent branding
The logo strengthens the brand identity of the AIM Health Innovation Lab as it incorporates elements from its pre-existing branding.

Other Designs

These were other prospective logo designs that were created on Adobe Illustrator.
The team voted on the above logo because they found it more aesthetically pleasing and better representing the project.

A circle with pastel rings on the circumference and a gradient center

Content ୨୧

AIM Health Innovation Lab

Objective

My Role

📰 Publications & Conferences

Note Taking Feature

Background & Objective

Challenges

Solution

Impact

Medication Tracking Confetti

Background & Objective

Logos

Background & Objective

Challenges

Solution

Impact

Other Designs

( ᵔ ᵕ ᵔ) More UX work ⋆ ₊ ˚ ⊹ ♡